Frequently Asked Questions

What is required for me to make a reservation?

Please check our availability for your event date above & provide some quick info.

Once we've discussed your package selection, a signed agreement & non-refundable $200 Retainer fee will reserve your date.

What is your cancellation policy?

The $200 retainer fee is nonrefundable. Clients may reschedule a date according to SeeSnap's calendar availability & at the discretion of SeeSnapLLC with negotiated agreement with Client. Please refer to our agreement terms regarding Force Majeure for further cancellation policy.

Does SeeSnapLLC dba MixSee Events carry liability insurance?

 We are fully insured with coverage up to 2 million dollars, in the highly unlikely case of any damages or injury at your event. Our current Insurance policy info is listed HERE.

If your venue requires a Certificate of Insurance, we can provide one upon request.

How far in advance do we need to make a reservation?

As long as we are not booked, you can always make a reservation with us. However, we recommend making reservations as early as possible. 

Do you offer discounts for nonprofits?

We wholeheartedly support the area's non-profit organizations & help reduce their costs by reducing our fees. In addition to reduced fees, we can show you how to upsell your sponsor packages to include branding &/or call to action buttons on every photo taken. Contact us about your organization & event & let's make it fun & easy for you to add our services!

Do I have to book DJ &/or Photo Booth services to get MixSee Marketing?


No. These services can be operated individually, or in conjunction with each other.

How long is setup/breakdown & is it Included in your pricing?

We arrive for setup at least 1 hour ahead of the designated service start time. In some cases, we may need to arrive earlier. In any case, Setup & Breakdown is always included in our pricing.

What are the space, venue, and power requirements for the photo booth set-up? Can it be set up outdoors?

Our booth space requires a minimum 10' x 10' area, a minimum height of 9' for the backdrop. 

- A power outlet should be within 20', with level ground or surface.

- If your venue is outdoors, a suitable shelter away from direct sun, rain & wind will need to be provided.

Do you provide backdrops? Can I use my own background?

Yes we have backdrops you can choose from HERE.

Yes, you can definitely provide your own background or step & repeat if you like. Disclaimer: Using your own backdrop may affect the overall picture quality in some cases

Can I bring my own props?

Yes! We have a lot of fun props but of course you're welcome to add to the fun in any you see fit. You can view some of our prop examples HERE.

Where can I access the photos and how will I receive the photos after the event?

You will be able access the event photos via an online gallery after the event. We'll send you the link to the gallery that you can access with a provided password, or make it public if you choose.

Do you post the event photos on Social Media?

We may post a few photos from an event for social media content. But, for SeeSnapLLC to avoid any liability issues or claims, we can provide a password protected online gallery so that our clients can decide where they'd like to post photos from their event.

We do have the capability to text or email photos to guests after their booth session as an option & they can choose which social media platforms they'd like to post to as well.

What is your privacy policy?


Information We Collect
When you visit MixSee.biz, take a photo at an event &/or submit your information to the MixSeeList Marketing List, we may collect basic information, such as:
-The website you came from before visiting MixSee.biz;
-The date and time of your visit;
-First Name;
-Phone Number &/or Email;
-Zip Code.

This data is collected from you voluntarily.

Personal Information
We do not collect this personal information (like your name or email) unless you choose to share it with us—for example, by filling out a form or sending us a message. If you do provide personal information, it may be used to respond to your inquiry, delivery of your photo(s) &/or event information, or improve our services.

Sharing Your Information
We do not share your information with others, except as required to address your inquiry or comply with the law.

Do I get unlimited prints?

Yes! Anytime you elect to include printing in your package, it includes unlimited prints during the event.

What size are your photo prints?

We have the following print size options:

4x6

6x6

6x8

Can you customize photos with a message or company branding?

We have many print design templates to choose from that you can view HERE.

You can personalize our current selection with any text or color theme you would like;

If you want to use your own logo or a fully custom template, be sure to notify us and we can work with you (additional charges may apply).

Sponsor branding &/or call to action buttons on every picture taken is a great way to upsell Sponsorship packages

Do you offer scrapbooks or photo albums

Yes! Let's talk about it!

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Additional questions? Feel free to contact us.

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